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Privacy  Policy 

PRIVACY POLICY

Last Updated: 24 June 2026

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This Privacy Policy explains how Maritime Trails Private Limited, the parent company of Svabodha Wellness ("Svabodha", "we", "us", or "our"), collects, uses, stores, shares, and protects information from users ("you", "your") of https://www.svabodha.com (the "Website") and our online courses, memberships, retreats, and related services (together, the "Services").

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By creating an account, making a purchase, or otherwise using the Services, you acknowledge that you have read and understood this Privacy Policy. Where required by law, we rely on your consent, which you may withdraw at any time.

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1. WHO WE ARE (DATA CONTROLLER) Maritime Trails Private Limited (trading as Svabodha Wellness) H.No 314, Bhatwadi, Corgao, Pernem, Goa 403512, India Email: info@svabodha.com Phone: +91 72629 69557 For privacy questions, contact us at info@svabodha.com.

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2. INFORMATION WE COLLECT We collect the following categories of information:

(a) Account & Profile Information — when you register or complete your profile: first name, last name, email address, phone number, city, country, age, and gender. You choose what optional profile information to provide.

(b) Authentication Data — login credentials managed through our website platform (Wix) and, if you choose social login, basic profile information from Google or Facebook (such as name and email). We do not store your social-account passwords.

(c) Purchase & Subscription Data — records of courses, memberships, and retreats you buy; subscription tier and status; enrollment and completion status; and transaction history. Payment card details are processed by our third-party payment providers and are not stored on our servers.

(d) Marketing Preferences — whether you have opted in to receive newsletters and promotional communications.

(e) Usage & Device Data — IP address, browser type, device identifiers, pages visited, and actions taken, collected via cookies and similar technologies.

(f) Communications — messages you send us by email, contact form, or community features.

(g) Third-Party Analytics & Advertising Data — information from services such as Google Analytics, Google Ads, and Meta (Facebook) Ads, under their respective policies.

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3. HOW WE USE YOUR INFORMATION We use your information to:

  1. Create and manage your account and member profile;

  2. Process payments, enrollments, subscriptions, and provide access to courses and retreats;

  3. Send transactional messages (e.g., email verification, purchase confirmations, account notices);

  4. Send marketing communications where you have opted in (you may opt out at any time);

  5. Provide customer support and respond to your requests;

  6. Personalize and improve the Services;

  7. Analyze usage, measure marketing, and conduct internal research;

  8. Detect, prevent, and address fraud, security, and technical issues;

  9. Comply with legal obligations and enforce our terms.
     

4. LEGAL BASES FOR PROCESSING (EEA/UK USERS) Where the EU/UK General Data Protection Regulation applies, we process your data on these bases: performance of a contract (to deliver Services you purchase); consent (for marketing and certain cookies); legitimate interests (to improve and secure the Services); and legal obligation (to meet our legal duties).

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5. HOW WE SHARE INFORMATION We do not sell or rent your personal information. We share it only with: (a) Service Providers — website hosting and member/course infrastructure (Wix), payment processors (e.g., Razorpay, Stripe, or PayPal), email and communication tools, and analytics providers, each bound by confidentiality and data-protection obligations; (b) Legal & Safety — where required by law, court order, or to protect our rights, users, or others; (c) Business Transfers — in connection with a merger, acquisition, or sale of assets.

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6. INTERNATIONAL DATA TRANSFERS We operate from India and serve an international audience. Your information may be processed in countries other than your own, including by service providers located abroad. Where required, we use appropriate safeguards for such transfers.

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7. DATA RETENTION We retain personal information for as long as your account is active or as needed to provide the Services, and thereafter as required to comply with legal, tax, accounting, or reporting obligations, resolve disputes, and enforce our agreements. You may request deletion as described below.

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8. YOUR RIGHTS Subject to applicable law (including the EU/UK GDPR, India's Digital Personal Data Protection Act 2023, and the California Consumer Privacy Act), you may have the right to:

  • Access the personal data we hold about you;

  • Correct inaccurate or incomplete data;

  • Delete your data ("right to be forgotten");

  • Restrict or object to certain processing;

  • Data portability;

  • Withdraw consent at any time;

  • Opt out of marketing communications;

  • Lodge a complaint with your local data-protection authority. California residents have the right not to receive discriminatory treatment for exercising these rights; we do not sell personal information. To exercise any right, email info@svabodha.com. We will respond within the timeframes required by law.

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9. COOKIES & TRACKING We use cookies and similar technologies for essential site functions, analytics, and (with consent where required) advertising. You can control cookies through your browser settings; disabling some cookies may affect site functionality.

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10. CHILDREN'S PRIVACY The Services are not directed to children under 16 (or the minimum age in your jurisdiction). We do not knowingly collect data from children. If you believe a child has provided us data, contact us and we will delete it.

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11. DATA SECURITY We use reasonable technical and organizational measures to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

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12. CHANGES TO THIS POLICY We may update this Privacy Policy from time to time. Changes are effective when posted, and the "Last Updated" date will be revised. Material changes may be notified to you. Continued use of the Services after changes constitutes acceptance.

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13. CONTACT US Maritime Trails Private Limited (Svabodha Wellness) H.No 314, Bhatwadi, Corgao, Pernem, Goa 403512, India Email: info@svabodha.com | Phone: +91 72629 69557

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